Frequently asked questions...

What is 360money?

360money is Britain’s biggest prepay network. We provide prepaid card accounts with access to a nationwide network of over 34,000 top up facilities. A 360money prepaid card account gives you complete control of your money and how you spend it along with the freedom to buy online. You can top up your card with cash, spend it or put it aside for later and you can check your balance on the Internet or over the phone. 360money is not a bank account, so there’s no risk of debt, no uncontrollable overdraft, and no nasty surprises!

What is the 360money Plash Plastic card?

The Splash Plastic card is a prepaid card – similar to a prepay mobile phone. You top it up with money which can then be spent at millions of shops on the high street, the Internet or over the telephone, wherever you see the Maestro® acceptance mark. In some cases, you’ll even be able to withdraw cash from ATMs.

Is it a credit card?

No, it is not a credit card. You can never spend more money than you have loaded onto it. When using the card, the amount of each transaction, including any applicable fee, is deducted from the card balance. It is impossible to spend more than you have.

Can I get into debt?

No, never. As a Splash Plastic cardholder you are always in control because there is no credit attached to the card. You cannot get into debt because you can only spend the amount you have topped up on the card.

Will my card expire?

Yes, your card will expire. The expiry date is printed on the front of your card